Reports and Analytics
Measure what matters. Get detailed insights into your team's performance, response times, and customer satisfaction.
Data-driven decisions
Stop guessing. Our dashboard gives you a clear view of how your customer support is performing. Identify bottlenecks and improvement opportunities instantly.
Analyze message volume by channel, average first response times, and ticket resolution by agent.
- Agent Performance
- Conversion and Sales Metrics
- Exportable Reports (PDF, CSV)
Impact
Optimize every interaction
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Reduce wait times
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Monitor response times and ensure no customer waits longer than necessary.
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Increase ROI
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Understand which channels generate the most sales and optimize your marketing and support investment.
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Team Evaluation
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Recognize your best agents and detect training opportunities with objective metrics.
Start measuring today
Get full visibility of your business with our advanced reports.